“Troubleshooting” Support Topics

naim Mu-so

• Mu-so isn't playing music files on my USB drive
• Mu-so won't pair with Bluetooth on my iOS device.
• After a factory reset, my Bluetooth device can not reconnect to Mu-so, why?
• Can Mu-so be used as a soundbar?
• Can Mu-so input buttons be programmed?
• Does Mu-so support Dolby?
• How come everytime I press the side switch to setup Wi-Fi it does a factory reset instead?
• How do I remove the grille on the Mu-so Qb?
• How to update Mu-so firmware via the Naim app (Android)
• How to update Mu-so firmware via the Naim app (iOS)
• I am about to move to a country which supplies 110V instead of 230V, do I need to swap my Mu-so?
• I am confused what do the LED colours mean on the Mu-so Qb, do they have any great significance?
• I am confused what the colours on the side LED mean, do they have any great significance?
• I can’t see Mu-so in the Naim app multi room screen with a Naim master connected
• I can't get a white light on Mu-so
• I have just bought my Mu-so, but the remote doesn’t work
• Is there a headphone output on Mu-so?
• Restoring Mu-so to factory settings
• The iRadio signal keeps dropping in and out
• The Naim app can't see Mu-so in the room select menu
• What Hi-Res file formats and sample rates does Mu-so support?